A Workflow for Emergency Instructions

Tuesday, March 15, 2011
The massive earthquake and tsunami is expected to take the lives of tens of thousands of people. We sincerely hope Japan can come together to provide assistance and revive the affected areas as soon as possible.

Today let's consider a workflow for giving instructions and checking work progress. Instructions on work can easily be made by personal emails, but BPMS systems let managers see the company's overall tasks, and clearly know which employee has and is working on what work.

[Work Instruction : "1. Register/Instruct Work" screen]

In emergencies, in order to prevent chaos of information, it might be good to have the rule that employees must follow directors' instructions. The below workflow breaks down a director's instructions into actual tasks that employees can execute. The director can at any time see how his instructions were allocated and what the situation is. (Employee X is specified by the director, and employees A, B and C are specified by employee X.)