Streamlining Issuance of Information System Login IDs

Monday, March 28, 2011
April is the month when many Japanese companies hire new employees. This means companies have to handle a lot of new application forms, such as issuing new accounts for internal information systems. Using a workflow system is the best bet for making sure none of the applications are overlooked.

A workflow system that can handle different routes depending on the applicant (split conditions) is convenient for allowing anyone to start applications as proxy.

<Tasks>
1. Apply for ID Issuance, 2. Approve Application, 3. Accept Application, 4. Issue ID, 5. Confirm

[Account Issuance <Queries/Answers> : "1. Apply for ID Issuance" screen]



Furthermore, it should be beneficial to include queries and answers made to the information systems department when employees first begin to use the systems.

Revising explanations in documents when new accounts are issued might lead to the ideal account issuance flow.

<Tasks>
1. Apply for ID Issuance, 2. Approve Application, 3. Accept Application, 4. Issue ID, 5. Confirm, 6. Queries

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