Today's workflow let's the team leader assess the responses. This makes it easier to find good samples to reuse or to use in new employee training.
<Tasks>
0. Inquiry by Phone, etc., 1a. Emergency Inquiry, 1b. Password Inquiry, 1c. Application Inquiry, 1x. General Inquiry, 2b. Password Inquiry, 2c. Application Inquiry, 2x. General Inquiry, 3. Assessment
[Inquiry Response <ML Share> : "Share" Email settings]
Responses that need particular notice can be sent to the team's electronic mailing list right after assessment.
<Tasks>
0. Inquiry by Phone, etc., 1a. Emergency Inquiry, 1b. Password Inquiry, 1c. Application Inquiry, 1x. General Inquiry, 2b. Password Inquiry, 2c. Application Inquiry, 2x. General Inquiry, 3. Assessment