In Japan people spend the first three days of the year with their family and relatives. Questetra, too, closes its office from December 29 to January 3.
Many may say they don't feel like thinking about business processes during the New Year holidays, but they can't stop us; we're going to post again today anyway. (With a simple improvement sample, however.)
Yesterday's sample in "General Affairs Can Be in Charge of Replying to New Years Cards" is a workflow for widely collecting information from employees. Let's think of how we can improve it.
People tend to forget things, like, who exactly did I include in that list I sent? One way to check is to lookup the workflow history, and another would be to send yourself an email with the info when you send the request. (Forgive us for the simplicity of the improvement.)