Showing posts with label Request management. Show all posts
Showing posts with label Request management. Show all posts
The quality of presentations directly influences the number of orders, especially for businesses like custom software development and consulting services. We've been discussing how to handle proposal workflows in "A Workflow for Increasing the Strength of Your Proposals" and "A Workflow for Continuously Increasing the Strength of Your Proposals."

Today we're going to give you an essential hint into improving client proposals: the Voice of the Customer (VOC). A workflow for creating and reusing proposals should, ideally, include the clients' responses. Today's workflow adds a final task for this.


For contract-based companies, getting that final acceptance receipt is one of the biggest goals. Whether it's web design or system development, some may argue that a major part of our efforts are focused on that final okay.

When considering the overall project it's important to bring the workflow to a completed "acceptance inspection," as we already mentioned in "Settling Specs Between Two Companies." But in reality that final step is not always smooth going. It's often the case that the client requests corrections to the final product in a few places, or 10 places, or 50. In any case it's crucial to clearly understand each correction and get them fixed.