1.To maintain a compliance system.
2.The essence: All the employee must comply "Constitution and laws".
3.The policy: "Mutual Surveillance system" should be built.
4.The method: Install "Accusation forum" which acknowledged throughout company.
This way of thinking is right. Establishing a postbox inside company will do. But thinking on "stress on posting" and "troublesome on collecting", it would be better done online. There will be no "Lost" or "Hushed up".
<Tasks>
1. Post, 2. Check Post, 3. Survey & Statement, 3a.Respond Question, 4. Bulletin Answer
Points of operating "Accusation system" ("Whistle-blowing"system) above are following three
1.To guarantee accuser's anonymity if he/she wants
2.To publish the answer from company to the accusation (by simultaneous email or bulletin board)
3.To enable Board of Directors and Auditors (and sometimes external lawyers) to browse the details of the process data
In some cases, only a lawyer with duty of confidentiality should better take the task [2. Check Post].
By the way, there are two start points defined in the Workflow chart.
- a. Posting within Workflow system
- b. Posting from Web form outside of Workflow (Anonymous posting)
[Accusation [2. Check Post] screen]
- Query Response Builds "FAQ" Simultaneously (2011-08-22)
- A Simple Flow Against Complaint (2011-06-06)