From Business meeting by visit and face-to-face, I have shifted my work style to "Online negotiation" using 'Google Hangout', etc. I used to feel "My schedule is full!" for having three meetings in a day. But now, even if I have six appointments that is twice as much than before, I still have leeway. However, even though I have achieved so-called "Improvement of productivity" in the aspect of the number of meetings, new challenges are becoming conspicuous which is "Schedule adjustment has become complicated"...
The following Workflow is a Business flow of 'Product demo'.
The basic flow is, capable sales rep to undertake corresponding of "product demo requests" (desired date and time) from the customer voluntarily. For actual 'schedule adjustment', it is done on the phone or by emails. Then when the schedule is fixed, you input it into [2. Demo Date], the second Step.
Its excellent point (seemingly, even though it seems sober) is that "the fixed schedule will be automatically appended to Google Calendar". It is very easy-to-understand to see schedules info on the calendar. (Or, it is very hard-to-understand if it was data list like CSV.) This will reduce the occurrence of 'Double-booking' significantly.
Moreover, *direct links to "Issue details page of Questetra" are embedded in the calendar so that you can smoothly move to the Step of [3. Demo Implementation Report].
* ${var[applicationRoot]}OR/ProcessInstance/listView?processInstanceId=#{processInstanceId}
[Product Demo flow]