Issuing Accounts Via Multiple Staff Members

In yesterday's article, "<a href="http://en.workflow-sample.net/2011/03/streamlining-issuance-of-information.html">Streamlining Issuance of Information System Login IDs</a>," we looked at a process for issuing IDs.

But in many companies, one employee can't be responsible for all accounts in all information systems. The below workflow expands on yesterday's workflow.


<Tasks>
1. Apply for ID Issuance, 2. Approve Application, 3. Accept Application, 4abcd. Issue ID, 5. Confirm

[Account Issuance <By PIC> : "3. Accept Application" screen]

As with yesterday's workflow, let's consider a way to incorporate information on queries and answers made to the information systems department.


<Tasks>
1. Apply for ID Issuance, 2. Approve Application, 3. Accept Application, 4abcd. Issue ID, 5. Confirm, 6. Queries

• Account Issuance <By PIC>
• Account Issuance <By PIC-Queries/Answers>