Operation: Creation of Icons, Production of Posters, etc.
With the new Business Process definition, "requests" from internal company are now managed centrally.Those requests of designing from such as the marketing department, the product development department, the sales department, ... are now efficiently handled as a "team". In addition, I suppose that the designers have become interested in each other's work so that contribute to the skill improvement of each designer.
Reference:Episode 574: Business Improvement in SaaS Vendor Operation (Part 1)、Episode 575: Business Improvement in SaaS Vendor Operation (Part 2)
Challenge: Cases where Not In Time for Delivery Schedule
However, there are still cases where it will not be in time for the "delivery date".For example, when a request of "in a haste" comes, "regular requests" are affected. Particularly when large projects such as "release of new service" or "preparation of new campaign" become in action, various "requests in hurry" will occur. As a result, "regular projects that are flexible to deadlines" will not be in time for the due date.
It should be "a design team that can keep up production schedules" even by utilizing external resources.
[Designing request-Outsourcing]