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Wednesday, November 10, 2010

A Workflow that Visualizes Payment Delays

You deliver a product and issue the invoice, all in time and properly. But the customer forgets to pay...
This "Process order – Issue invoice – Confirm payment" procedure is a basic business duty that tends to get sloppy as the scale of business escalates. Reconciling invoices is a particularly bothersome task.



With this workflow you can see at a glance which companies' payments are on time and which are delayed. Everyone can keep an eye out at Task [4b. Accept Payment].
Oh, and if your company doesn't ship the product until payment is confirmed, the workflow will look something like this.